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Resume
Resume of Claudia Suan-Falker-Rose
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| Category |
Office Help |
| Position |
Clerical |
| City |
Castro Valley |
| State |
CA |
| First name |
Claudia |
| Last name |
Suan-Falker-Rose |
| Education |
Education / Certification(s):
Washington State Registry of Nursing – Certified Caregiver
Mission Valley ROP – Graphic Arts then Office Procedures
Ohlone College – Physical Education & Photography
Mission San Jose High – General Education
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| Skills |
Customer Service, Phones, Computer PC; Outlook, Word, Excel, Razor's Edge, Repossession Tracing System. Operation of office machines; fax, phones, copiers, postage machine. |
| Experience |
Objective:
To acquire a position with a company that will contribute to the overall efficiency while utilizing my skills.
Experience:
Millionair Club Charity (MCC) 7/2007 – 8/2009 2515 Western Avenue - Seattle, Wa
Dispatcher / Office Assistant
Responsible for generating work orders for the Day Labor Program supporting the working homeless of Seattle/Puget Sound Area. Map clients bus routes, answer phones, perform intake while navigating various windows using internet & data entry using MCC database. Assign workers with employers, back up to reception (forward calls, set eye clinic appointments, interact with vendors & data entry using Razor’s Edge). Special Projects as needed.
Nelson Staffing 2/2005 – 6/2007 6200 Stoneridge Mall Road - Pleasanton, Ca
Customer Service
Provide clerical/data entry skills to process appropriate forms for a major financial institution. Sort mail, 10-key, attention to detail with the utmost respect for customer privacy.
PrideStaff 2/2005 – 5/2005 5820 Stoneridge Mall Road #117 - Pleasanton, Ca
Customer Service / Call Center Support
Processed repossession files using Linx, Repossession Tracing System (RTS) & Rumba. Contributor to records management system using Tasker. Distribute assignments to CSR’s and provide support to accounts payable. Consistently pulled files for legal letter processing & maintain files for the department.
Sign & Post Company 2/2005 – 4/2006 30965 San Benito Court - Hayward, Ca
Customer Service / Call Center
Answered phones, intake, generate work orders to install advertising units for homes on the market. Maintained open communication with drivers, assist in trouble shooting and/or emergency installs and/or removals of units.
Union Bay Sportswear 10/1997 – 5/2000 21216 72nd Avenue South - Kent, Wa
Distribution Center Associate
Prepared clothing for major & smaller retailers; order pulling using electronic RF scanner, pricing & packing according to carrier & customer specifications. Operate order picker, electric & manual pallet jacks. Distribute assignments & provide cross training support. Trained in three departments. Special Projects as needed.
References Available
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