|
|
Resume
Resume of Janice McPhail
|
| Category |
Part Time |
| Position |
Funeral Assistant |
| City |
Spring |
| State |
TX |
| First name |
Janice |
| Last name |
McPhail |
| Education |
Hamilton Academy, Hamilton,Lanarkshire,Scotland 1975
'O' Grade passes in English,Arithmetic,History,Secretarial Studies.
Basic computer skills training in excel,word and outlook.
In-house training to arrange pre-paid funeral plans, memorial masonry work, estimation of funeral costing
and scheduling. |
| Skills |
First point of contact with bereaved families,arranging the funeral to the clients specification,advising
and guiding as to the service options available.
Experience in arranging pre-paid funeral plans.
Ability to liaise with all third party providers including doctors,hospitals,cemetery
authorities,crematoria, caterers and florists.
Where required liaise with law enforcement authorities and coroners department.
Ability to liaise closely with the Funeral Director in order to ensure client families wishes are met in
exact accordance to their specification.
Experience in arranging memorial work, i.e. grave markers and headstone engraving.
Invaluable member of the team demonstrating a natural empathy ,compassion,first class attention to
detail and a genuine care for all bereaved families. |
| Experience |
Senior member of staff responsible for day-to-day running of the funeral home office.
Experience in re-patriation.
Ability to meet the needs of a bereaved family from the initial phone call or first meeting through to
completion of all funeral arrangements.
Very positive feedback from client surveys,recognition from management,both immediate and Corporate.
|
| Email |
|
| Phone |
|
| Cellphone |
|
|
